Who We Are

MS Auckland (Multiple Sclerosis Auckland Incorporated, NZ Charities Services number CC10863) is committed to protecting your privacy. We only collect personal information necessary for effective interaction with you. By using our website, you consent to this privacy policy. If you have any questions regarding this privacy policy, you can contact us.

Collection and Use of Personal Information

We collect personal information from web transactions, web and email enquiries, event registration and newsletter sign-up forms. We collect and hold personal information including your name, email address, event attendance and donation/payment amounts and dates. Specific requests made by supporters are recorded, such as requests to be excluded from certain mailings. We collect this information to enable us to provide a service to you, receive financial support from you, or otherwise engage with you, advocate on your behalf or report on the impact of MS. We only keep your information for as long as we need to. When we no longer need your information, we dispose of it securely. If you no longer wish us to contact you, please contact us or use the ‘unsubscribe’ link located at the bottom of our email communications. 


We take the accuracy of information published on our website seriously and therefore take reasonable steps to correct information, including where we find it is deemed incorrect, irrelevant, or out of date.


Cookies are pieces of data created when you visit this website and are stored in the cookie directory of your computer. Cookies contain no personal information and cannot be used to identify you. You can set your browser not to accept cookies, however if you do, some parts of this site may not work correctly. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


The personal information collected is held in strict confidence. All access to personal information is strictly limited to authorised and applicable staff as necessary in the course of their duties. We use leading technologies including encryption software to safeguard your personal information. Our strict security standards aim to prevent any unauthorised access to it. Donations made via this website are processed by Stripe, which adheres to the Payment Card Industry Data Security Standard (PCI DSS). Read the Stripe privacy policy here. https://stripe.com/nz/privacy


We do not pass on your details to any third party (other than payment details to Stripe) unless you give us permission to do so.


We use Google Analytics to track visits to our website. Google Analytics collects information anonymously. It reports website trends and statistics without identifying actual visitors and is used to make improvements to our site.


You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:

Multiple Sclerosis Auckland
PO Box 33574

Phone 09-845-5921